SkillSquadSA

    Cookie Policy

    Last updated: February 2025

    1. What Are Cookies?

    Cookies are small text files stored on your device when you visit our website or use our platform. They help us provide a secure, efficient, and personalised experience by remembering your preferences and understanding how the platform is used.

    Cookies may be session-based (temporary) or persistent (stored for a defined period).

    2. Types of Cookies We Use

    Essential Cookies

    These cookies are necessary for the website and platform to function properly. They enable core functionality such as:

    • User authentication and login sessions
    • Security features and fraud prevention
    • Session management
    • Remembering service request details
    • Load balancing to ensure site availability

    Essential cookies are activated automatically and cannot be disabled, as they are required for platform operation.

    Analytics Cookies

    Analytics cookies help us understand how visitors interact with our platform by collecting aggregated and anonymised information such as:

    • Pages visited and time spent on each page
    • How you arrived at our website
    • Links clicked and features used
    • Error messages encountered

    We may use third-party analytics services such as Google Analytics to collect this information. Analytics cookies will only be activated after obtaining your consent through our cookie banner (where required).

    Security Cookies

    Security-related cookies help us:

    • Detect suspicious behaviour
    • Prevent fraud and abuse
    • Protect user accounts
    • Maintain platform integrity

    These cookies support our fraud prevention and abuse mitigation systems.

    3. Consent to Use Cookies

    By continuing to use our website, you consent to the use of essential cookies.

    Non-essential cookies (such as analytics cookies) are only activated after you provide consent via our cookie notification banner.

    You may withdraw consent at any time by adjusting your browser settings or clearing cookies.

    4. Managing Cookies

    You can control and manage cookies in several ways:

    • Browser settings: Most browsers allow you to refuse, block, or delete cookies
    • Device settings: Mobile devices provide options to limit ad tracking
    • Third-party tools: Various browser extensions allow cookie management

    Please note that disabling certain cookies may affect the functionality, security, or performance of our platform.

    5. Changes to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or platform functionality. Updates will be posted on this page with a revised "Last Updated" date.

    6. Contact Us

    If you have questions about our use of cookies, please contact: