SkillSquadSA

    Payment & Financial Terms

    Last updated: February 2025

    1. Platform Role

    SkillSquadSA:

    • Is NOT a financial intermediary
    • Does NOT operate escrow
    • Does NOT hold job payments
    • Is NOT a merchant of record
    • Is NOT a payment processor

    All job payments occur directly between Customer and Professional.

    2. Customer Payments

    Customers agree:

    • All payments are made directly to the Professional
    • SkillSquadSA is not liable for refunds, chargebacks, non-payment, or service disputes

    If a gateway is used, the Professional is the merchant of record.

    3. Professional Fees

    First 5 completed jobs per calendar month: Free.

    Thereafter:

    Job Size
    Fee
    Small Jobs
    R5
    Medium Jobs
    R20
    Large Jobs
    R50

    Fees are deducted from prepaid wallet credit.

    4. Professional Wallet

    The Wallet:

    • Is prepaid platform credit
    • Is non-transferable
    • Is non-interest bearing
    • Is not a bank account
    • Does not hold customer funds

    Used only for:

    • Job fees
    • Subscriptions
    • Platform add-ons

    5. Job Completion & Fee Deduction

    Job considered complete when:

    • Professional marks complete AND
    • Customer confirms OR
    • Auto-confirm after 48 hours

    Fee deducted upon confirmation.

    6. Off-Platform Transactions

    Circumventing fees may result in:

    • Suspension
    • Ranking loss
    • Permanent ban

    7. Fraud & Abuse

    We may:

    • Suspend suspected fraud
    • Freeze wallet credit
    • Request identity verification